Frequently Asked Questions
Everything you need to know about your vintage and modern mobile experience.
Are the classic phones refurbished or brand new?
We offer a mix of both. Our 'Vintage' collection consists of expertly refurbished original handsets, while our 'Modern Classics' are brand new units produced by current manufacturers.
Will these phones work with my current network provider?
Most of our devices are unlocked and compatible with GSM networks globally. However, we recommend checking the specific frequency bands listed on the product page against your carrier's requirements.
What is the standard shipping time for orders?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days domestically, while international shipping can take 7-14 business days depending on the destination.
Do you provide a warranty on electronics?
Yes, every device purchased from Classic Phones comes with a comprehensive 12-month warranty covering any hardware defects or malfunctions.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund or exchange.
Are replacement batteries and chargers available for purchase?
Absolutely. We stock a wide range of compatible batteries, charging cables, and accessories for all the models we sell to ensure your device stays powered up.